We had a large conservatory on our house and it needed replacing. We went with a local company (name withheld) and the service has been shodey at the very least. A four day build has now been 6 weeks. The wrong measurements were given to the suppliers so parts of the frame and the whole roof was the wrong size. This meant that the laminate floor/ skirting/ radiators and plastering was left open to the severe wind and rain for upto 3 weeks. The floor was irrepitably damaged and had to be replaced as it went mouldy. The tarpauling did not cover the whole area. Parts of the frame have fallen off and hit me. There are numerous scratches that are not the norm. And now the company are demanding full payment of approx £13K. What do you think we should do? EG; You wouldn't buy a £13K red car, brand new, with scratches, and when they try to cover them up with pink paint! Dark brown conservatory and filler is different shade!
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